
Car parking FAQs

Car parking FAQs
Car Parking FAQs Find answers to common questions about parking at Manchester Airport
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Car park booking
How do I amend my booking?
You can amend your booking online or by contacting us up to 72 hours before your parking starts.
If your plans have changed by less than 6 hours, for example, a slight change to your flight time, you don't need to do anything. You can arrive up to 6 hours earlier or leave up to 6 hours later without any extra charge.
Please note that if you've added Security FastTrack, Passport Control FastTrack, or a lounge to your booking, the original times still apply to those.
To amend your booking, visit the website you booked through and follow the instructions:
If your original rate is no longer available, the new rate will apply. Some promotional bookings can't be amended or cancelled; this will be made clear at the time of booking.
How do I cancel my car park booking?
Plans changed? If you booked directly with Manchester Airport, you can cancel free of charge up to 72 hours before your arrival.
To cancel, visit the website you booked through and follow the instructions:
Cancellations made within 72 hours of your arrival time are non-refundable, as are bookings made less than 72 hours before departure, unless you purchased Cancellation Protection at the time of booking.
With Cancellation Protection, you can cancel up to 1 hour before arrival. Cancellations within that final hour are non-refundable.
Some promotional bookings cannot be cancelled; this will be made clear at the time of booking. If you booked through a third party, please contact them directly.
My booking reference is not recognised on your website. What should I do?
If you are trying to amend or cancel your booking online, please click on the relevant link below:
If your booking reference has not been recognised, it might be because the booking was made through a third-party site.
Please check your booking confirmation email for information regarding how to amend/cancel your booking, or click on the link below for third-party contact details:
What happens after I have made my booking?
You will receive an on-screen confirmation which details your booking reference and instructions (please read these carefully). Please print this page for your records as you will need this information at the airport.
We will also send you a booking confirmation email. Please ensure that your vehicle registration details are correct as this is used to give you access to the carpark. There is an option to amend your booking if you will be arriving at the airport in a different vehicle than originally planned.
You are responsible for supplying a valid email and we cannot be held responsible for non-delivery of booking confirmation emails due to transmission failure or incorrect address details.
Failure to receive the confirmation email has no bearing on the status of your booking, your booking is still valid, but please check your junk or spam folder just in case your booking confirmation email has been sent there. If not, your email address may have been entered incorrectly.
Can I make a booking today to park at the airport today?
Yes. Bookings can be made up to at least 2 hours (6 hours for all Meet & Greet bookings) prior to your arrival time at the relevant Airport.
All Car Park bookings are subject to availability and the Airport reserves the right to withdraw availability at its entire discretion for a given date.
My vehicle details have changed. What should I do?
You may amend your vehicle details on your booking up to 24 hours before your carparking commences. To amend your vehicle details on your carpark booking online, please re-visit the website you used to book and follow the online instructions or click the links below.
If you booked with one of our sales agents please get in touch with them directly.
What if I return later than the date/time on the booking?
You will be charged for the additional days in which you stay in the car park, based on the overstay rate applicable to the car park and Airport.
Please be aware that if you have booked Meet & Greet parking and know in advance that you will be delayed, need to stay longer than expected or need to collect your car earlier than expected, please contact the Meet & Greet operation to inform them of your late/early return as soon as possible.
The Meet & Greet Operation contact details can be found on the booking receipt given to you by your Meet & Greet Receptionist when you drop off your keys. However, these details are also noted below:
Manchester T2: +44(0)1614 896655
Manchester T3: +44(0)1614 892555
For further details of these Overstay charges, please refer to the terms and conditions on your booking confirmation or to ‘Section 6. Car Park Conditions of Use’ in the car parking terms and conditions on the Airport website.
Please note overstay charges are only applicable if you leave the car park 6 hours after the departure date and time entered at time of booking.

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