Meet & Assist

Experience the luxury of personalised assistance with stress-free Meet & Assist services

Embrace upgraded travel

Think travelling is overwhelming? Think again! Discover the Meet & Assist services, designed to give you a seamless experience with a dedicated team supporting you from the moment you arrive at Manchester Airport.

Glide through the airport with tailored services and focus on what truly matters - enjoying your trip. Provided by several third-party operators, choose the service that’s right for you.

A personalised welcome

Receive a warm welcome upon your arrival to the airport

Luggage assistance

Let the professionals handle your heavy bags while you relax

Add exclusive lounges

Enhance your journey further with options to add first-class comfort before you fly

Upgrade your experience

Focus on enjoying your journey, not the logistics

From £150

PRE BOOK ONLY

Experience a personalised journey from start to finish, tailored for you

Easily get through the airport with help from our expert greeters

Enjoy a seamless, stress-free airport experience

More info

From £75

PRE BOOK ONLY

Enjoy a seamless experience when arriving, departing, or transferring at Manchester Airport.

Fast-track through immigration and customs with expert support

Blue Badge parking available

More info

an assistant placing a suitcase in a car

From £145

PRE BOOK ONLY

A warm welcome from a dedicated agent

Perfect for business travellers, families or anyone looking to feel like a VIP

An enhanced airport experience with expert assistance every step of the way

More info

From £75

PRE BOOK ONLY

Experience premium airport services with VIP concierge assistance

Personalised VIP assistance for a seamless arrival or departure

We proudly hold a 5-star TrustScore on Trustpilot for exceptional service

More info

an assistant placing a couples suitcase in the car

From £260

PRE BOOK ONLY

Navigate through the airport with ease, escorted by our dedicated team

Enjoy complete peace of mind with a fast track before and after your flight

Save time, whether on business, with family or travelling alone

More info

FAQs

What are the Meet & Assist services?

The Meet & Assist services provide personalised assistance to travellers, ensuring a smooth and luxurious experience from arrival to departure.

What are the Terms and Conditions of each provider?

Please see below for the full Terms and Conditions of each provider:

PFS Booking Terms & Conditions

Weston Aviation Terms & Conditions

VIP-Fly Terms & Conditions

How do I book the Meet & Assist service?

Once you have chosen your provider, please get in touch with them directly to book. It's recommended to book in advance to ensure availability.

What are the benefits of using a Meet & Assist service at the airport?

Enhance your airport experience with our third-party Meet & Assist services, designed to ensure a seamless journey and help you reach your gate promptly. These services also cater to families and large groups, offering personalised support to keep everyone comfortable and stress-free.

Is the Meet & Assist service available for both arrivals and departures?

Yes, you can book your service for both arrivals and departures. Upon arrival, you will be greeted at the gate and assisted through customs; for departures, you will receive help from kerbside check-in through to boarding your flight.

What should I do if my flight is delayed or I have a connecting flight?

In the event of delays or changes to your flight, please contact your operator directly.

The service provider can also assist with connecting flights and support you through immigration and customs, guiding you to your next boarding gate or lounge.

What are the operating hours of the Meet & Assist services?

The Meet & Assist services operate in line with flight schedules and are typically available from early morning until late evening. Specific hours may vary based on demand and flight times.

Can I cancel or modify my booking?

Yes, bookings can usually be modified or cancelled within a specified timeframe before your travel date. Please check the cancellation policy of individual third-party operators at the time of booking for specific details.

TRAVEL SMARTER

Speed through Security

Explore our time-saving products. Gain access to a dedicated lane straight to the Security checkpoint.

Find out more

a barman serving a drink to a female customer

EXPERIENCE

Start your trip in comfort

Relax in our lounges with complimentary drinks and freshly prepared dishes before you fly.

Explore lounges